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Should Custom Fields Display in Newsletter Preview?

OrangeOrange
edited May 2013 in Troubleshooting

I have some custom fields added for my customers but when viewing the newsletter preview they are not displaying. Unsubscribe links, emails are working properly but the custom fields are not showing in the preview. Is this normal behavior or should custom fields show even in the preview mode? Obviously this is dependent on the subscriber info but I didn't know if I should be seeing a placeholder or something.

I'm using the format [customfieldname,fallback=] as defined in the list settings. This is in the html version.

Comments

  • BenBen

    Hi,

    There are no known bugs with personalization tags.

    Is your fallback empty when you tested?

    Thanks.

    Ben

  • garmahisgarmahis

    Can you make custom fileds to display first contact information so it would be easy to check if the custom fileds work?

  • BenBen

    @garmahis

    Can you make custom fileds to display first contact information so it would be easy to check if the custom fileds work?

    To see if your custom field works, simply include a fallback value in fallback=.

    Ben

This discussion has been closed.

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