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Personalisation tags in test emails
  • Vote Up0Vote Down lightshineslightshines
    Posts: 0Sendy user

    How can i address each person with personalization tag?

    I tried using [Name,fallback=] to pull the name of the person from the list but it is not working.

    Wanted to do something like "Hello [Name,fallback=]" which is to translate as "Hello Mike John" as Mike John is the name i have in the list of the email address the mail is being sent to.

    Looking forward to your response.
    Thanks

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,241Sendy support

    Hi,

    You’re using the [Name,fallback=] personalisation tag correctly.

    Please note that you need to send out your campaign to real lists, then the name tag will be converted to the name stored in the subscriber’s record.

    Best regards,
    Ben

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