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Where are the cron job instructions?

edited June 2018 in Troubleshooting

When I go to 'View all lists' > 'My list' > Then click Autoresponders in the gray bar the modal with the autoresponder cron settings does not fire, I am simply taken to a new page /autoresponders-list, Is there anywhere else I can get the auto responder settings?

I also cannot find the cron settings for the sending scheduler.

FYI the 'Subscribe form' modal in the gray bar works okay, I can see the customised subscribe settings.

Thanks

Comments

  • Hi,

    Visit http://newsletters.uniqueluxuryholidays.com/reset-cron.php and hit reset to clear the false positive that cron jobs have been setup.

    Then you'll see all the cron job instructions where appropriate:

    1. When you are at the ‘Define recipients’ page and you will see the cron job setup instructions note in a blue box at the bottom (screenshot ? http://go.sendy.co/17Opl)

    2. Inside any lists, click on the 'Autoresponders' button at the top right and you'll be shown the cron job setup instructions (screenshot ? http://go.sendy.co/ESxY)

    3. When you're at the import CSV page, you'll see the cron job setup instructions in a blue box (screenshot ? http://go.sendy.co/r44z)

    4. Inside any segments, you'll see the cron job setup instructions in a blue box at the bottom (screenshot ? http://go.sendy.co/3rIYhu)

    Thanks.

    Best regards,
    Ben

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