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Weird link appearing in reports

nwidanwida
edited June 2018 in Troubleshooting

I'm starting to see a link that's not in the emails I send show up with very high click rates. It's always a version of this:

chrome-extension://nffaoalbilbmmfgbnbgppjihopabppdk/inject.css?ref=BHembst

Can anyone shed some light for me?

Comments

  • BenBen
    edited June 2018

    Hi,

    One of your Google Chrome extensions is likely inserting code in your email’s HTML code.

    1. Disable all extensions in your browser as one of your browser extension is inserting redundant code into the WYSIWYG editor when you're creating or editing a campaign
    2. Or use a browser that have no extensions installed
    3. Then re-create your campaign (not just “Duplicate”, create a new campaign and write your message)

    If you no longer find that weird code in your email’s HTML code, then you'd need to track down this browser extension that inserts code into the WYSIWYG editor when you were creating/editing your campaign and disable it.

    Thanks.

    Best regards,
    Ben

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