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Will "resubscribers" receive remaining drip emails?
  • Vote Up0Vote Down IanIan
    Posts: 15Sendy user

    For example, there are 10 drip emails in my autoresponder. A subscriber decides to unsubscribe after receiving 6 of the drip emails. But after a few months, that person decides to resubscribe.

    After resubscribing, will that person receive the 4 remaining drip emails?

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,277Sendy support

    Hi,

    Autoresponders triggers relative to the date the subscriber joined the list. This date will never change. So if he re-subscribes again, depending on ‘when' he re-subscribes, if his join date misses the timing the autoresponder email(s) supposed to send, then he will not receive the email.

    For instance if a drip campaign email is supposed to send 4 days later and he re-subscribes after 6 months, he will not receive the email. If he resubscribes within 2 days for instance, he is still on track to receive the email.

    Best regards,
    Ben

  • Vote Up0Vote Down IanIan
    Posts: 15Sendy user

    Hi Ben,

    Thanks for clarifying that. I understood.

    Sincerely, Ian

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