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0 recipients when selecting lists to send campaign
  • Vote Up0Vote Down zaelanistzaelanist
    Posts: 1Sendy user

    I get "0 recipients" no matter which list I select to send my campaign to at the 'Define recipients' page. Please help me.

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,314Sendy support

    The issue is that you turned on the 'GDPR safe switch' in your brand settings:

    Screenshot:

    If you enabled the 'GDPR safe switch', you can only send emails to subscribers tagged with 'GDPR'.

    Turn off the 'GDPR safe switch' in your brand settings if GDPR is not relevant to you:

    Screenshot:

    Also uncheck the box for "Show me GDPR options where applicable" if GDPR is not relevant to you.

    Best regards,
    Ben

  • Vote Up0Vote Down zaelanistzaelanist
    Posts: 1Sendy user

    thank you very much ben, worked!

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