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  • Ben August 2018
Changing the email address of a bounced subscriber
  • Vote Up0Vote Down casvoscasvos
    Posts: 0Sendy user

    If someone signs up and misspells their email address, the autoresponder will bounce. If I change the email address to the correct one, the subscriber is still marked as bounced. Does this mean that I have to delete the faulty subscriber and add them again as a new subscriber to make this work? Or will the bounce be ignored if I change the email address, so that next time a message is sent it will be delivered? I guess not, right? It would be great if the bounce setting is cleared as soon as I manually correct an email address – makes it easer.

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,407Sendy support

    Yes you’d need to remove the bounced email, then re-add.

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