Get answers quicker by searching

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

Login page reloads when logging in
  • Vote Up0Vote Down shankarshankar
    Posts: 1Sendy user

    Hi Ben,

    After upgrading Sendy, I am unable to login to Sendy.

    I tested both htaccess file and config.php file but do not find any issues. Please check and fix the same.

    Thanks & Regards
    Shankar N

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,289Sendy support

    Hi,

    I checked your phpinfo and see that it likely have something to do with your server's session.save_path:

    Screenshot:

    Please check with your hosting support to check that your session.save_path is set correctly and the directory is writable.

    Full troubleshooting tip here → https://sendy.co/troubleshooting#login-page-reloads-without-error-message

    Best regards,
    Ben

  • Vote Up0Vote Down shankarshankar
    Posts: 1Sendy user

    Hi Ben,

    Thanks for pointing out the root cause of the issue. I got the issue resolved now after taking up with my hosting.

    Thanks & Regards Shankar N

This discussion has been closed.
All Discussions