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I have a custom field which classifies users in to three categories. Now few emails are sent to all 3 categories and few to all categories.
For sending to a individual category, I download the complete list and then upload the required category in a new list. Now problem here is that when i download a list, I do not receive bounce and unsubscribe information.
I do not want to delete the bounce and unsubscribe from the main list as i manually upload the subscribers from multiple sources, so i do not want to add users who have unsubscribe or are bounced.
So now I need a way to get the unsubscribe and bounce data while downloading a list.
You don't have to worry about uploading a "bounced" email again because as long as the "bounced" email exist in any list or brand, the same bounced email will be checked against and will not be re-imported no matter what list or brand you add it to.
For unsubscribes, you can switch to the "Unsubscribed" tab and export a CSV of these unsubscribers. Then use the CSV to "mass unsubscribe" them from the list in question.
got it, thanks