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Will existing subscribers receive new Autoresponder emails?
  • Vote Up0Vote Down OnyxchaseOnyxchase
    Posts: 0Sendy user

    Hi, I'm wondering how Sendy processes autoresponders if someone has been in the list. Let's say there's 300 leads in a product delivery autoresponder, and have been in there for 7 days. If I add an autoresponder email, will they receive it? Or will it only trigger if the email is set to deliver after 7 days?

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi,

    If a subscriber is on a list for 7 days and you create a new autoresponder email that sends after 8 days, they will still get the email.

    If you create a new autoresponder email that sends after 3 days, they will not get the email.

    Best regards,
    Ben

  • Vote Up0Vote Down OnyxchaseOnyxchase
    Posts: 0Sendy user

    Makes sense, thank you!

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