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  • Ben February 2
Fix bounced email addresses with typos
  • Vote Up0Vote Down arklabsarklabs
    Posts: 1Sendy user

    Hello!

    Some of the users on the Bounced lists are because they have typos in the address like gmal.com instead of gmail.com and hotmail.co instead of hotmail.com, etc..

    When I fix the address for those contact, does it goes back to the list or keeps them out as bounced?

    How can I give those fixed addresses a second chance into the main list?

    Thank you!

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,475Sendy support

    Hi,

    If you change the email address to the correct ones, their status will continue to be 'Bounced'. You'd need to delete the email address and re-add them.

    Thanks.

    Best regards,
    Ben

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