WYSIWYG editor missing when creating campaign or template

starkllr

I guess I'm an idiot because I can't see how I create an email or a template.

When I click on create a campaign, or create a template, I see a big blank white area that I can't click into or type into. I assume that the WYSIWYG editor is probably supposed to be there somewhere, somehow, but I see nothing, and I can do nothing. It's really frustrating, especially without any how-to documentation.

Ben

Hi,

When I click on create a campaign, or create a template, I see a big blank white area that I can't click into or type into.

You shouldn't be seeing a "blank white area".

I suggest re-uploading Sendy to make sure all necessary files are uploaded:

1. Download a copy of Sendy from https://sendy.co/get-updated with your license key (use the form at the top left of the page to download Sendy).

2. Then re-upload all of Sendy's files to your server (except /includes/config.php and /uploads/ folder) replacing the old ones.

Make sure all necessary files are uploaded.

Thanks.

Best regards,
Ben

starkllr

Thanks, I got that part working!