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Domain verification failure in region EU (Ireland)
  • Vote Up0Vote Down bnsnukbnsnuk
    Posts: 0Sendy user

    Hello,

    We have been using the sendy for our website for a few years to send Newsletter emails. Suddenly we had the following email from Amazon SES few days ago, and then just received another one:

    We have been attempting to verify the domain https://www.bonsoni.com in region EU (Ireland) for the last 3 days. We have not been able to detect the required TXT record in your DNS settings. If you still wish to verify https://www.bonsoni.com/# , please confirm all of your information and retry the verification process. You will not be able to send email through either Amazon SES or Amazon Pinpoint using this domain unless it is verified.

    Can anyone please advise where shall we look at to fix this? Please note, we haven't made any changes to anything.

    Thanks

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,421Sendy support

    Hi,

    I checked where your domain's DNS is hosted and see that it is hosted on Amazon Route53.

    You need to create the TXT record required for the domain verification in your Amazon Route53 console.

    Best regards,
    Ben

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