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Sending emails via third party SMTP
  • Vote Up0Vote Down zephyricalmezephyricalme
    Posts: 3Sendy user

    Hey there, I am signed up to use Mailgun instead of Amazon SES but nothing delivers, It says sent but it doesn't deliver to any of the 3 emails I've tried with and even the test mail doesn't deliver. And No, it isn't in my spam folder either. Please help ASAP.

  • 3 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,437Sendy support

    Hi,

    1. Please check with your hosting provider if they restrict sending of emails via third party SMTP. Some hosting providers restricts sending emails via third party SMTP.
    2. Please ensure your SMTP credentials are correct
    3. Also make sure that if you set your SMTP port as '465', choose 'SSL'. If you set your SMTP port as '587', choose 'TLS' in your brand settings.

    Thanks.

    Best regards,
    Ben

  • Vote Up0Vote Down zephyricalmezephyricalme
    Posts: 3Sendy user

    Thank You very much for The response, was faster than I expected. Nos 2 and 3 are checked and accurate, I'll engage on no 1 now and I'll get back to you when it's resolved. Thanks again Ben.

  • Vote Up0Vote Down zephyricalmezephyricalme
    Posts: 3Sendy user

    Yooo! It worked! thank you so much. I owe you Ben!

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