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Blank screen when trying to install
  • Vote Up0Vote Down fagionatofagionato
    Posts: 2Sendy user

    Hello! When I try to install Sendy in my ubuntu server, I just get a empty page with a Sendy header and no content nor error. The DB is up and runnning, and the compatibility check doe not show any error.

    Here is my compatibility report: http://carteiro.planare.com.br/_compatibility.php?i=1

    I did read a lot in the forums, but cannot fix it.. I would love any help, I don't know what to do next. Thanks in advance!

  • 5 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi @fagionato,

    Do you have a firewall blocking connections?

    Thanks.

    Best regards,
    Ben

  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    I see you're hosting Sendy on Amazon EC2, did you set port range of 0.0.0.0/0 for HTTP in your Security Group?

  • Vote Up0Vote Down fagionatofagionato
    Posts: 2Sendy user

    Hello Ben! I don't have a firewall, neither in client or server.

    About the security group, I'm not well versed in AWS EC2, but I think the security group is ok, look at this print screen: http://d.pr/i/jcRx

    I checked the MySQL database, and Sendy created successfully 3 tables in database, so the connection to db is also ok.

    Thanks for the Help :)

  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi @fagionato,

    I just took a closer look at your compatibility checklist and saw that curl is not enabled or installed for PHP.

    That is the issue.

    Thanks.

    Best regards,
    Ben

  • Vote Up0Vote Down fagionatofagionato
    Posts: 2Sendy user

    Wow! I looked to the compatibility report dozens of time and didn't see the curl was not enabled. Now it worked, thank you very much!

    Maybe you could ask the developer team to put in bold and red the error in compatibility :)

    Cheers

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