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Difference between delete and unsubscribe

edited July 2013 in Questions

What is the difference between Delete subscribers and Mass unsubscribe ?
thanks

Comments

  • Hi @scalar,

    When you delete a subscriber, the subscriber is removed from the database.

    When you unsubscribe a subscriber, the subscriber remains in your database but is marked as "unsubscribed".

    The added benefit of unsubscribing users is that if you import a new CSV in future and the "unsubscribed" user happens to be in the CSV, they won't be re-imported. The user will remain as "unsubscribed" and no emails can be sent to it.

    Thanks.

    Best regards,
    Ben

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