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  • Ben July 2013
Difference between delete and unsubscribe
  • Vote Up0Vote Down scalarscalar
    Posts: 27Sendy user

    What is the difference between Delete subscribers and Mass unsubscribe ? thanks

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi @scalar,

    When you delete a subscriber, the subscriber is removed from the database.

    When you unsubscribe a subscriber, the subscriber remains in your database but is marked as "unsubscribed".

    The added benefit of unsubscribing users is that if you import a new CSV in future and the "unsubscribed" user happens to be in the CSV, they won't be re-imported. The user will remain as "unsubscribed" and no emails can be sent to it.

    Thanks.

    Best regards,
    Ben

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