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Re-import email lists

edited August 2019 in Troubleshooting

hey there,

I tried to import a email list I deleted before on sendy.
then I always get error message: xxxx (all) emails were skipped because they lready exist. (something like that).
but these email did not exist anymore, because I deletet them before.

what can I do to import them again?

Comments

  • Hi,

    If the reason for the emails not being imported is because the emails already exists in the list, then they really already exists in the list. Try creating a new list with 0 subscribers inside, then import your CSV and see if you get the same thing?

    Best regards,
    Ben

  • Hi Ben, thanks a lot. Creating a new List with new name fixed my problem.
    So thankful.

    Best regards,
    Joscha

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