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  • Ben August 2019
Unlicensed custom domain license error
  • Vote Up0Vote Down PriyanshuPriyanshu
    Posts: 0Sendy user

    Hello Ben,

    I purchased two license for sendy and I changed the domain for one license and it ran well for 2-3 days and now when i log into it said that I need to buy custom domain license, even though i am using the same domain and not using any other domain apart from the license domain.

    please look into it as soon as possible.


  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,604Sendy support


    If you get a 'Unlicensed custom domains' error, this is an issue with your license key that's stored in the database being invalid.

    • Login to your MySQL database via phpmyadmin (or any other way you like, eg. SSH)
    • Go to the login table.
    • Ensure that the value of the license column in the first row is set exactly to your correct Sendy license key


    Best regards,

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