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  • Ben August 15
Newsletter being delivered as Gooblygook
  • Vote Up0Vote Down NeilportNeilport
    Posts: 0Sendy user

    I use firefox as my default browser. I work in WYSIWYG . Every so often a few (not everyone) of my subscribers receive a page of gooblygook . Very embarrassing. Any ideas? mg alt="" height="373" src="data:image/jpeg;base64,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

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,507Sendy support

    Hi,

    Sendy does not add these code into the WYSIWYG editor. One of your browser extension is inserting code into the WYSIWYG editor when you were creating/editing your campaign (for example, ‘Grammarly', ‘Ad Blocker Ultimate', 'Adguard Adblocker', 'MetaMask' browser extensions are known to do just that).

    1. Disable all extensions in your browser as one of your browser extension is inserting redundant code into the WYSIWYG editor when you're creating or editing a campaign
    2. Or use a browser that have no extensions installed
    3. Then re-create your campaign (not just “Duplicate”, create a new campaign and compose your email)

    If the issue goes away, you'd need to track down this browser extension that inserts code into the WYSIWYG editor when you were creating/editing your campaign and disable it.

    Best regards,
    Ben

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