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  • Ben September 2019
Opens and clicks not tracking
  • Hello,

    I sent a newsletter and no link works, despite that when I do the test it works, but the official send does not work, I have a 404 error on each link and the activity tracking does not work no Plus, I have no info on open mails, which are banned, etc ...

    or did I make the mistake ???


  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,630Sendy support


    Please ensure the .htaccess file in your Sendy directory is Sendy's original .htaccess file and it is not modified.

    You can download Sendy from to compare the .htaccess with the one in your Sendy directory.

    Best regards,

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