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  • Ben October 2
Bounce codes
  • Vote Up0Vote Down jhookhamjhookham
    Posts: 0Sendy user

    Hello Sendy World,

    Is there any way to see the bounce codes that are returned for certain subscribers?

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi,

    When an email address status is 'Bounced' in Sendy, it is a 'Hard bounce'.

    Soft bounces are processed in the background by Amazon SES, they'll retry multiple times before they give up and convert it to a hard bounce, in which time you will see it as 'Bounced' in Sendy.

    Thanks.

    Best regards,
    Ben

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