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  • Ben February 26
Odd code showing in editor
  • Vote Up0Vote Down mwripkemwripke
    Posts: 0Sendy user

    Each and EVERY time that I make changes to an email, there is code that appears and I have to delete it each time. It's quite annoying. can anyone help with this? I've researched the forum and can't seem to find an answer. It;s quite frustrating, as I LOVE this script.

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,667Sendy support

    Hi,

    One of your browser extension may be inserting code into the WYSIWYG editor when you were editing your email campaign (for example, ‘Grammarly’, ‘Ad Blocker Ultimate’, 'Adguard Adblocker', ‘MetaMask‘ browser extensions are known to do just that).

    1. Disable all extensions in your browser as one of your browser extension is inserting redundant code into the WYSIWYG editor when you’re creating or editing a campaign
    2. Or use a browser that have no extensions installed
    3. Then re-create your campaign (not just “Duplicate”, create a new campaign and write your message)

    If the issue goes away, you’d need to track down this browser extension that inserts code into the WYSIWYG editor when you were creating/editing your campaign and disable it.

    Thanks.

    Best regards,
    Ben

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