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Odd code showing in editor

mwripkemwripke
edited March 2020 in Troubleshooting

Each and EVERY time that I make changes to an email, there is code that appears and I have to delete it each time. It's quite annoying. can anyone help with this? I've researched the forum and can't seem to find an answer. It;s quite frustrating, as I LOVE this script.

Comments

  • BenBen

    Hi,

    One of your browser extension may be inserting code into the WYSIWYG editor when you were editing your email campaign (for example, ‘Grammarly’, ‘Ad Blocker Ultimate’, 'Adguard Adblocker', ‘MetaMask‘ browser extensions are known to do just that).

    1. Disable all extensions in your browser as one of your browser extension is inserting redundant code into the WYSIWYG editor when you’re creating or editing a campaign
    2. Or use a browser that have no extensions installed
    3. Then re-create your campaign (not just “Duplicate”, create a new campaign and write your message)

    If the issue goes away, you’d need to track down this browser extension that inserts code into the WYSIWYG editor when you were creating/editing your campaign and disable it.

    Thanks.

    Best regards,
    Ben

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