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How to re-upload amended records
  • Vote Up0Vote Down r2d2whererur2d2whereru
    Posts: 14Sendy user

    I need to download some lists in Sendy to add more fields of data to each email record. This is part of our company's compliance requirements.

    The problem I face is after I download the data and amend each record, how can I re-upload and still keep each record the same? For example, if I download bill@gates.com and add data to the record and re-upload, it will not re-add bill@gates.com because it says "Already exists". The only way it seems is to manually go into the admin interface at Sendy and change individually each record, but I have 100,000+ records with multiple fields that need to change and this will take days to finish....

    For legal reasons I MUST retain the original user record, so it's not possible for me to delete everyone and re-add in a new list... I must retain all the subscription, click, and open data for each record....

    Any idea how to do this correctly?

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,643Sendy support

    Hi,

    if I download bill@gates.com and add data to the record and re-upload, it will not re-add bill@gates.com because it says "Already exists”.

    Yes it will say “Already exists”, but the subscriber's custom field data will be updated.

    Thanks.

    Best regards,
    Ben

  • Vote Up0Vote Down r2d2whererur2d2whereru
    Posts: 14Sendy user

    ok thank you

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