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Using Custom Fields as Tags?

edited October 2020 in Troubleshooting

I'd love to have a Custom Field called "Tags" and be able to add more than one value to that field to help identify users.

For instance, if we have a special promotion for our members of the list called "Legacy" and we want to tag them every time they engage with a promotion (for instance, trade email address for a free PDF), can we stack those values up in a single custom field? Something like this:

Custom Field: Tags
Value1 = freepdf1
Value2 = freepdf2
Value3 = freezoomcoaching1
etc…

This way, when sending messages using segmenting, we can specify one or more of those values to filter our list by. Something like this:

Send a campaign to ‘Legacy’ list members who have Tags ‘freepdf1’ AND ‘freezoomcoaching1’

Can that be done? If so, how?

Comments

  • Hi,

    You can update the subscriber’s custom field ’Tag’ programmatically using the subscribe API from your website or app.

    Then create segments in the list.

    When you send a campaign you can select the appropriate segment(s).

    Thanks.

    Best regards,
    Ben

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