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  • Ben October 23
How to export list of unopened emails
  • Vote Up0Vote Down jpeverilljpeverill
    Posts: 1Sendy user

    This has been asked many times... but the export button in the screenshots is missing. I just upgraded to V5.0 with hopes that this feature would appear but no dice. There is nothing visible to the right of the "not opened" count for sent campaigns. Has this feature been removed for some reason?

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,701Sendy support

    Hi,

    The 'Unopens' export option is only available in the very last campaign that was sent instead of in all campaigns in order not to skew the exported results. I suggest exporting unopens if you need to before sending the next campaign.

    If you want to send another campaign to ‘unopens’ only, alternatively, import subscribers who 'opened' your campaign into a new list from the campaign report:

    Screenshot:

    Then exclude this list when you send your campaign using the ‘Exclude list’ feature. Emails will be sent only to subscribers who didn't open.

    Screenshot:

    Thanks.

    Best regards,
    Ben

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