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Trouble with SNS Configuration (Bounces and Complaints)
  • Hello Sendy team (Ben specially). I am a customer from Brazil and I'm having an issue in the steps 7 and 8. I have already searched but nothing that I'd found solved my problem.

    When I am trying to register bounces and complaints, I receive the message: "Subscription request received! A confirmation message will be sent to the subscribed endpoint. Once the subscription has been confirmed, the endpoint will receive notifications from this topic.Subscriptions will expire after 3 days if not confirmed."

    Okay. I had already checked everything and it seems to be right, but when I go to the SNS Configuration -> Feedback -> Edit Configuration -> Bounces, the option 'bounces' does not appear. Only 'No SNS topic' and 'SNS topic you do not own'.

    What am I missing?

  • 3 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    You missed this important note:

  • I gotta delete everything, set it for N Virginia then create everything again?

  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    I gotta delete everything, set it for N Virginia then create everything again?

    Yes.

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