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  • Ben September 2013
Unable to verify sending domain
  • Vote Up0Vote Down juliusjulius
    Posts: 2Sendy user

    Hi,

    I bought Sendy a few days ago and installed it using the starting guide. After a few days I recived a Mail from Amazon saying: "Amazon SES has attempted to verify the domain ... for the last 3 days. We have not been able to detect the required TXT record in your DNS settings. If you still wish to verify ..., please confirm all of your information and retry the verification process. For more information, please refer to the Amazon SES Developer Guide."

    Can anyone tell me in simple steps (I am not so tecnically...) how I can solve this issue (= where I must change settings before I retry the verification process)?

    Thx in advance :-)

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi @julius,

    1. You need to add the TXT record in your domain's DNS where it's hosted
    2. After adding the TXT record in your DNS, you need to wait up to 24 hours for your DNS to propagate

    If after 24 hours your domain is still not verified, send the domain verification instructions to the support of your DNS hosting company to verify that you've setup your TXT record correctly.

    Thanks.

    Best regards,
    Ben

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