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Unsubscribing users via API for one specific list only

Olympus_SoftwareOlympus_Software
edited March 2022 in Troubleshooting

It seems that, for some unknown reason, the field list in the /unsubscribe endpoint is being ignored. We have multiple lists in our Brand and we want to use the endpoint to unsubscribe the user from a specific list from this brand. The bug is that, if the user is subscribed in multiple different lists under the same brand, even if we specify the list in the request, the user gets unsubscribed from ALL brand lists.

Comments

  • BenBen

    Hi,

    The bug is that, if the user is subscribed in multiple different lists under the same brand, even if we specify the list in the request, the user gets unsubscribed from ALL brand lists.

    That's the 'default' expected behavior. You can change the 'Unsubscribe settings' in the list settings to 'Only this list' instead of the default 'All lists'.

    To edit a list’s settings:

    1. Go to 'View all lists' on the left sidebar
    2. Select your desired list
    3. Click ‘List settings' at the top right

    Thanks.

    Best regards,
    Ben

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