Sendy + Sendgrid

dtto_app

Hello,

We're considering using Sendgrid with Sendy. I noticed on the setup instructions that we aren't supposed to check the "opened" box on the engagement data.. Is there a plan to add this in the future?

If I don't check it there, will I still be able to see it when logged into Sendgrid directly?

Ben

Hi,

I noticed on the setup instructions that we aren't supposed to check the "opened" box on the engagement data

You can check the 'opened' box if you want to. However, Sendy uses its own 'open' tracking mechanism, not the service provider's.

Thanks.

Best regards,
Ben

dtto_app

Thanks for the reply, does that mean we'll still see opened data if we switch to sendgrid?

Ben

Yes