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Brand page is blank

edited October 31 in Troubleshooting

We are creating a new brand and create.php file is blank.

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  • Hi,

    This is likely due to some columns not being created.

    Login to your MySQL database directly via phpmyadmin or any other method you like, then run the following MySQL queries:

    ALTER TABLE campaigns ROW_FORMAT=DYNAMIC;
    ALTER TABLE lists ROW_FORMAT=DYNAMIC;
    ALTER TABLE apps ROW_FORMAT=DYNAMIC;
    ALTER TABLE campaigns ADD web_version_lang VARCHAR(50);
    ALTER TABLE lists ADD hide INT(1) DEFAULT 0;
    ALTER TABLE apps ADD hide_lists INT(1) DEFAULT 1;
    ALTER TABLE apps ADD COLUMN opens_tracking INT (1) DEFAULT '1', ADD COLUMN links_tracking INT (1) DEFAULT '1'
    

    Then try again.

    Going forward, please ensure you've granted FULL privileges to the MySQL database user for your MySQL database.

    Thanks.

    Best regards,
    Ben

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