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Firstly thanks for the great software - everything is perfect expect in our case for how it handles bounces.
I believe that after 3 soft bounce it converts to hard bounce?
This would be fine in most cases but for us, we send a daily publication to our subscribers, which are all travel industry people. Its often the case in the travel industry that someone might be away for 2 weeks without access to mail - so the 3 softbounce to hard limit would end up reducing our list down drastically.
Is there anyway to set it to 14 softbounes before it goes hard? this would cover a the cases where people are away etc