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Trouble connecting with Zapier

edited July 16 in Troubleshooting

Hi, i get an error when I try to connect my Sendy to Zapier - what to do?

It says:

authentication failed: request to https://sendy.danielameinl.com/includes/helpers/integrations/zapier/triggers/user.php?
api_key=xxxxxxxxx&your_sendy_installation_url=https%3А%2F%2Fsend
failed, reason: self-signed certificate in certificate chain

Comments

  • Hi,

    The reason is because your SSL certificate is invalid (see screenshot below).

    You need to install a valid SSL certificate and not a self signed certificate.

    Screenshot:

    Best regards,
    Ben

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