Forbidden (403 error) using shared hosting with hPanel (Hostinger)
Hi all,
I'm new to using Sendy and so far I think it's wonderful! I'm posting here in hopes that a posted solution to my problem will help others experiencing the same/similar. I was having problems editing my campaign email and I had several instances of trying to Save and it went to a "forbidden" page and I lost my changes. I emailed Ben and he was immediately responsive in identifying the issue with "mod_security" (https://sendy.co/troubleshooting#403-forbidden-error-when-clicking-save-and-next), though the "htaccess" solution didn't work for me and Hostinger support wasn't much help. I'm using Sendy on shared hosting with Hostinger and found a security setting that can be changed to fix this issue. Under the website dashboard, navigate to Performance - CDN, "Manage" button, Security tab, and then change the Security Level from Medium to Low. Now it works great! You can also turn security Off, though I've decided to simply change this setting when editing a campaign and changing it back again when I'm finished. Thanks for pointing me in the right direction, Ben!