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  • Ben November 2013
Amazon error msg: not able to detect required TXT record in DNS settings
  • Vote Up0Vote Down ezagentezagent
    Posts: 1Sendy user

    Anyone know off the top of their head what I need to do to fix this?

    Amazon SES has attempted to verify the domain for the last 3 days. We have not been able to detect the required TXT record in your DNS settings. If you still wish to verify, please confirm all of your information and retry the verification process. For more information, please refer to the Amazon SES Developer Guide.

    Thank you for using Amazon SES.

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,607Sendy support

    Hi Mike,

    Make sure you've added the TXT record in your domain's DNS and it's added at the right place. I checked your domain's whois and these are your name servers:

    Name Server: NS1389.WEBSITEWELCOME.COM
    Name Server: NS1390.WEBSITEWELCOME.COM

    Verify that you've added your TXT record in the admin of the company (looks like Hostgator if I'm guessing correctly) that's hosting your domain's DNS.


    Best regards,

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