Sendy isnt replacing personalization tokens?

ricks1

Not sure whats going on here, but I have a list with custom fields name,email,firstname,lastname,companyindustry,companystate (thats it).

When I setup my campaign in Sendy and send it (to myself for now). It doesnt replace the [firstname] token int he subjectline but does replace it in the email body, but also wont replace [companyindustry], or [companystate] at all in the message body.

How do I fix this?

Ben

Hi,

It seems you're not using the tags correctly.

For instance, it should be:

[companyindustry,fallback=]

and not:

[companyindustry]

Thanks.

Best regards,
Ben