Custom domain shows 404 error

PBC

When I open the link generated in the email, it shows the following error:
[404 error] If you're seeing this error after installing, check this FAQ for the fix: https://sendy.co/troubleshooting#404-error
I added the custom domain: track.mydomain.com and also added the CNAME to my Sendy URL:
track.mydomain.com CNAME sendy.mydomain.com

The sendy.mydomain.com domain is mapped to the Sendy Document Root path: public_html/sendy via virtual domain configuration

The track.mydomain.com domain is mapped to the Sendy Document Root path: public_html/sendy via virtual domain configuration. This way, when I open the track.mydomain.com domain, the Sendy login opens.

Additionally, I added extra settings to my .htcaccess file.

ErrorDocument 404 "[404 error] If you're seeing this error after install, check this FAQ for the fix: https://sendy.co/troubleshooting#404-error"

Options +FollowSymLinks
Options -Multiviews

RewriteEngine On

# --- Desenrollar los wrappers de SES (CL0, CL1, etc.) hacia los endpoints de Sendy ---

# CLICS: .../CL0/https:%2F%2F<host>%2Fl%2F<e1>%2F<e2>%2F<e3>...
RewriteRule ^CL[0-9]+/(https?)(?::|%3A)%2F%2F[^/]+%2Fl%2F([^/%]+)%2F([^/%]+)%2F([^/%]+).* /l.php?i=$2/$3/$4 [L,NE]

# APERTURAS: .../CL0/https:%2F%2F<host>%2Ft%2F<e1>%2F<e2>...
RewriteRule ^CL[0-9]+/(https?)(?::|%3A)%2F%2F[^/]+%2Ft%2F([^/%]+)%2F([^/%]+).* /t.php?i=$2/$3 [L,NE]

# WEBVERSION: .../CL0/https:%2F%2F<host>%2Fw%2F<e1>%2F<e2>%2F<e3>(%2Fa)?
RewriteRule ^CL[0-9]+/(https?)(?::|%3A)%2F%2F[^/]+%2Fw%2F([^/%]+)%2F([^/%]+)%2F([^/%]+)(?:%2F([aA]))?.* /w.php?i=$2/$3/$4$5 [L,NE]



RewriteCond %{SCRIPT_FILENAME} !-d
RewriteCond %{SCRIPT_FILENAME} !-f
RewriteRule ^([a-zA-Z0-9-]+)$ $1.php [L]

# Link tracker
RewriteRule ^l/([a-zA-Z0-9/]+)$ l.php?i=$1 [L]

# Open tracker
RewriteRule ^t/([a-zA-Z0-9/]+)$ t.php?i=$1 [L]

# Web version
RewriteRule ^w/([a-zA-Z0-9/]+)$ w.php?i=$1 [L]

# unsubscribe
RewriteRule ^unsubscribe/(.*)$ unsubscribe.php?i=$1 [L]

# subscribe
RewriteRule ^subscribe/(.*)$ subscribe.php?i=$1 [L]

Ben

Hi,

Please ensure the .htaccess file in your Sendy directory is Sendy's original .htaccess file and it is not modified.

You can download Sendy from https://sendy.co/get-updated to compare the .htaccess with the one in your Sendy directory.

Best regards,
Ben