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  • Ben November 2012
Bounce and Complaint testing not captured in report
  • I've created a list with the SES debugging addresses, e.g., and emailed that list a message.

    I received 3 failure/out-of-the-office messages, but nothing was updated in the campaign report.

    I can see the SNS setup linked to 'bounce' and 'compaint' in the SES admin area, as pet the Sendy setup guide. Is there anything else I need to do to make this work?
  • Vote Up0Vote Down BenBen
    Posts: 3,607Sendy support
    I just sent a test campaign to and verified that it's working.

    Can you please PM me your installation URL, email and password. As well as your Amazon login so that I can find some clues to your issue? Thanks.
  • Vote Up0Vote Down BenBen
    Posts: 3,607Sendy support
    We concluded that the problem is with your DNS. I'll now close this thread.
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