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Background image not showing in test email

MDOMDO
edited April 2014 in Troubleshooting

Hi,

My background image is not showing in my test emails to outlook and gmail. The image is visible in the Sendy newsletter preview. All other images are displaying correctly in both preview and test emails.

I checked the code and I'm pretty sure it's correct as I have been using a template.

Have you got any ideas what may be the problem?

Many thanks for helping!
Veerle

Comments

  • BenBen

    Hi Veerle,

    Email clients have patchy support for background images, the general best practice is not to use CSS backgrounds in emails. There are workarounds eg. creating a HTML table with 'background' attribute instead. Do a search for 'css background image in email' https://www.google.com/search?q=css+background+image+in+email and you'll find some answers.

    Thanks.

    Best regards,
    Ben

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