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Sending Email with SMTP

BapiBapi
edited April 2014 in Troubleshooting

After selecting the list of (10,000 subscribers) & select send newsletter. Sendy shows Your email is on its way. "Your campaign is now sending!".

When clicked all campaign, campaign shows up in drafts & is ready to send. When checked at the SMTP no emails were found in Mail Queue. (SMTP Server is a WHM/cPanel VPS Server)

Test Email is working fine when sent to myself.

Thanks in advance.

Comments

  • BenBen
    edited April 2014

    Hi,

    Please send me your Sendy URL, email and password so I can try.

    Thanks.

    Best regards,
    Ben

  • BenBen

    Hi Bapi,

    I've just checked, not sure why this is happening.

    Can you send me your PHP error_log?

    Thanks.

    Best regards,
    Ben

  • BapiBapi

    Hi Ben,

    Thanks for the support. I just checked the error_log & understood the error. Issue was i have added a custom tab line in the send-now.php file & it was creating the issue. I have resolved the issue. Emails are going now.

    Could you be able to tell me how to add unsubscribe link in the emails or the format for html with an example. Bit confused with tags & not sure how to add it.

    Thanks for the Support Ben.

  • BenBen

    Hi,

    Could you be able to tell me how to add unsubscribe link in the emails or the format for html with an example. Bit confused with tags & not sure how to add it.

    Just add the unsubscribe tag in your HTML and it will be converted into a real unsubscribe link when your email is sent out.

    Thanks.

    Best regards,
    Ben

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