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Transfer Sendy installation to new website URL
  • Vote Up0Vote Down anthonyrsanthonyrs
    Posts: 11Sendy user

    My Company has built a new website at www.synergyefficiency.solutions and would like to transfer the entire sendy application as-is to that account. How can I do that? Thanks!

  • 13 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi,

    Please see my comments in this thread → https://sendy.co/forum/discussion/1145/does-change-of-domain-affect-install#Item_4

    Thanks.

    Best regards,
    Ben

  • Vote Up0Vote Down anthonyrsanthonyrs
    Posts: 11Sendy user

    As it stands, I have moved the files to my new server an updated the Config.php SQL and URL settings, but my installation URL is showing a blank, all-white screen. Thanks,

    Anthony

  • Vote Up0Vote Down anthonyrsanthonyrs
    Posts: 11Sendy user

    I didn't understand what you meant by "move your database as well" - I moved the entire installation and just edited the aforementioned config.php. Thanks so much for any help!

  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    I didn't understand what you meant by "move your database as well"

    It means, export your MySQL database from your old installation via phpmyadmin, then import the .sql file into your new database on your new server via phpmyadmin as well.

  • Vote Up0Vote Down anthonyrsanthonyrs
    Posts: 11Sendy user

    Hi Ben,

    I checked the MySQL database for my old website, and there was no section named "sendy" in it. What I see is a list of the following:

    Browse: (2 Rows) apps Browse: (0 Rows) ares Browse: (0 Rows) ares_emails Browse: (39 Rows) campaigns Browse: (284 Rows) links Browse: (3 Rows) lists Browse: (3 Rows) login Browse: (0 Rows) queue Browse: (7310 Rows) sq_analytics Browse: (139 Rows) sq_keywords Browse: (7307 Rows) subscribers Browse: (32 Rows) wp_commentmeta Browse: (32 Rows) wp_comments Browse: (0 Rows) wp_cp_calculated_fields_form_discount_codes Browse: (0 Rows) wp_cp_calculated_fields_form_posts Browse: (6 Rows) wp_cp_calculated_fields_form_settings Browse: (1 Rows) wp_gallery_galleries Browse: (2 Rows) wp_gallery_galleriesslides Browse: (2 Rows) wp_gallery_slides Browse: (3 Rows) wp_gde_profiles Browse: (0 Rows) wp_gde_secure Browse: (4 Rows) wp_Ihrss_plugin Browse: (6 Rows) wp_layerslider Browse: (7 Rows) wp_links Browse: (488 Rows) wp_options Browse: (644 Rows) wp_postmeta Browse: (1224 Rows) wp_posts Browse: (6 Rows) wp_terms Browse: (49 Rows) wp_term_relationships Browse: (6 Rows) wp_term_taxonomy Browse: (54 Rows) wp_usermeta Browse: (2 Rows) wp_users

    Do I download this entire MySQL database and upload into my new domain?

    Thanks so much for your help!

  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi,

    You can either export the whole database, or just Sendy's tables:

    apps
    ares
    ares_emails
    campaigns
    links
    lists
    login
    queue
    subscribers
    

    Thanks.

    Best regards,
    Ben

  • Vote Up0Vote Down anthonyrsanthonyrs
    Posts: 11Sendy user

    You are a gentleman and a scholar! I'm still seeing a blank page at www.synergyefficiency.solutions/sendy/ but I still need to change SNS endpoints and reset Chron Jobs - hopefully that'll do the job! Thank you!

  • Vote Up0Vote Down anthonyrsanthonyrs
    Posts: 11Sendy user

    Nevermind, fixed that problem (non-standard apostrophes in includes/config.php). Now I get this message though:

    Can't connect to database There is a problem connecting to the database. Please try again later.

  • Vote Up0Vote Down anthonyrsanthonyrs
    Posts: 11Sendy user

    Ben, I got to the login (finally). Could you please change my installation URL to www.synergyefficiency.solutions ? Thanks!

  • Vote Up0Vote Down anthonyrsanthonyrs
    Posts: 11Sendy user

    Hi Ben, Thanks for all your help. I have gained access to Sendy on my new domain, but the same issue remains as was present in my previous Sendy installation on the original Domain. Namely, I have the send-from e-mail address verified in Amazon SES, as well as the entire URL (I have confirmed with SES Help that they are verified). But in Sendy, when I create a campaign and try to send from that address (newsletter@synergyefficiency.solutions) it tells me that the address is not verified. Is this an issue you've come accross before? Thank you so much for your continued help!!!

  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi,

    Please make sure the email or domain you verified in your Amazon SES console is verified in the same region as what is set in Sendy's settings.

    Thanks!

    Best regards,
    Ben

  • Vote Up0Vote Down anthonyrsanthonyrs
    Posts: 11Sendy user

    Hi Ben,

    I have been looking for these settings and have not found them. All I can find is my time zone in Sendy's settings. As for SNS, my Bounce and Complain handling are set to U.S. West, like SNS itself. Cheers

  • Vote Up0Vote Down anthonyrsanthonyrs
    Posts: 11Sendy user

    Ben, again, thank you so much for your help. I figured it out - I had to update to the newest version to have the possibility to change the region. Thank you!!

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