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Clear deleted list bulk
  • Vote Up0Vote Down Sanjay27Sanjay27
    Posts: 3Sendy user

    hi,

    I by mistake Deleted bulk users as I was having some issues with the email addresses imported so that I could start fresh. But instead of deleting the LIST I selected Delete Subscribers(by importing the List) that I had Exported from Sendy.

    explanation:

    I had a list of 1500 users and I deleted the list of 1200 users.
    Now when I import the same 1500 users I only see 300 Subscribed but can't find an option to Re-instate those missing 1200 users.
    I tried Deleting again those 1200 users by still can't find an option to Undelete them or ADD new Subscribers and show them as Subscribed.
    I tried everything by Adding new Subscribers, Adding new list, etc.. but no joy :-(

    I have emailer to shoot out but stuck as I can now only sent to those 300 instead of 1500 users. Please help.

    Thx

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi,

    Delete the list, then create a new list. Then re-import your CSV into the new list.

    Thanks.

    Best regards,
    Ben

  • Vote Up0Vote Down Sanjay27Sanjay27
    Posts: 3Sendy user

    Thanks Ben this worked.

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