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Cron Job error
  • Vote Up0Vote Down JasonMJasonM
    Posts: 27Sendy user
    I received the following cron job error... not sure what to do, please advise

    /bin/sh: line 1: 20699 CPU time limit exceeded /web/cgi-bin/php5 "$HOME/html/sendy/scheduled.php" > /dev/null 2>&1

    Sendy also stalled after sending 1,582 emails
  • 4 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support
    Are you on a shared server?

    Sendy also stalled after sending 1,582 emails

    Your server timed out. If cron is running, it'll auto-resume sending.
  • Vote Up0Vote Down JasonMJasonM
    Posts: 27Sendy user
    Yes, I am using Godaddy hosting services

    Regarding stalling...I waited an hour and it didn't resume, so I hit to resume... my last campaign on Nov 25th to 3,200 I had to hit resume 3x
  • Vote Up0Vote Down JasonMJasonM
    Posts: 27Sendy user
    Still having problems... stalled at 1500+, 2200+, 2900+. I experienced a similar pattern the last campaign, every 700 emails
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support
    Your campaign didn't automatically resume because cron isn't working with this message 'CPU time limit exceeded'. Cron job failure is something I don't have control over.

    It's normal for server to time out executing a long running script, that's why we built 'resume' and 'auto resume via cron'.

    I wouldn't be surprised if script execution is shorter on a shared server especially on GoDaddy. If it's not working out for you, you may want to consider switching host especially if sending newsletters is important to you.
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