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Lost password

edited August 2014 in Troubleshooting

Hi,
Got a problem here. I've lost my password and when i click "lost password" below the sign in form, i never receive the email for changing password. What can i do in order to solve this issue?

Comments

  • BenBen
    edited August 2014

    Use the 'Forgot password' function in the login page to reset your password. If you don't receive the password reset email, please see → http://sendy.co/troubleshooting#forgot-password

  • Hi ben, thanks it works. I've first changed the pw in the database and finally i've realized that the login adress was not verified in SES. Did it and now it works. Thanks a lot for your quick support. Have a nice week end.

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