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Lost password
  • Vote Up0Vote Down jeromejerome
    Posts: 1Sendy user

    Hi, Got a problem here. I've lost my password and when i click "lost password" below the sign in form, i never receive the email for changing password. What can i do in order to solve this issue?

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,537Sendy support

    Use the 'Forgot password' function in the login page to reset your password. If you don't receive the password reset email, please see → http://sendy.co/troubleshooting#forgot-password

  • Vote Up0Vote Down jeromejerome
    Posts: 1Sendy user

    Hi ben, thanks it works. I've first changed the pw in the database and finally i've realized that the login adress was not verified in SES. Did it and now it works. Thanks a lot for your quick support. Have a nice week end.

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