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  • Ben December 2012
  • will December 2012
Preparing to send campaign to 2 recipients
  • Vote Up0Vote Down willwill
    Posts: 12Sendy user
    Sending a campaign to a test list of 2 recipients. Cron has been setup for 5 min intervals. The other list contains 14k, it's hanging on these 2 for the past 20 minutes with status 'preparing to send'. Should it be taking this long? Thanks.
  • 3 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support
    Hi Will, did you access the http://your_sendy_installation_url/scheduled.php directly in the browser?

    If you did, Sendy will think that cron is working properly thus enabling you to send by cron. But the fact is that cron isn't setup correctly because the scheduled.php file was run the first time in the browser and not by cron.

    If cron is working correctly, cron will execute the sending script to send out any email currently in 'Preparing' mode within the next 5 minutes (because cron was set to run every 5 minutes).

    If your email isn't sent after 5 minutes (much less 20 minutes), then cron isn't setup correctly.
  • Vote Up0Vote Down willwill
    Posts: 12Sendy user
    Hi Ben

    It did send in the end.
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support
    Hi @will,

    Did it send within 5 minutes or did it gave you the impression that it took 20 mins to send? I understand if you previously didn't know how cron sending works, you may feel like 'preparing to send' takes longer than 5 minutes.

    Thanks!
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