It looks like you're new here. If you want to get involved, click one of these buttons!
A lot of my subscribers set autoresponders notifying senders that they are on vacation or have changed jobs, etc. So after each campaign, I end up receiving a bunch of email from my subscribers' autoresponders. I'm sure some of you have experienced this. What do you do about it?
Depending on if the campaigns are purely marketing mails then you should probably just set your reply-to address to a no-reply type mailbox which you can set up to just handle these and then clean it out at regular intervals. Or you could set your no-reply address to forward to /dev/null if you don't feel like cleaning out the mailbox (see more here: http://www.serverwatch.com/columns/article.php/3844371/Forwarding-a-Postfix-Virtual-Alias-to-devnull.htm)
I wouldn't recommend that; folks should be able to hit reply and hit a human being. I generally just delete those messages as they come in; if you use a standard subject line format, or get creative w/filters, you can probably filter autoresponse vacation messages pretty easily for batch perusal to make sure you didn't catch a real email by accident.
Thanks both of you.
I didn't use a no-reply address because I suspect that that would increase the chance of my emails getting marked as spam by some spam filters. I don't know if that's correct though. Anyone have insight on this?
Sending clients should set an auto-reply header following rfc3834. Unfortunately this list of autoresponder headings shows these are not implemented consistently.
Then again: your e-mailclient must be able to search for this header... Gmail can't AFAIK so you're stuck on either filtering on a lot of word combinations or deleting them one-by-one.
I wouldn't set a no-reply so people can get in touch with a human being easily. I believe it's also against the law to set a noreply in some countries.
Has anyone discovered a way to exclude the auto-responders and out-of-office replies from your campaign reports? I ran a test with this using an auto-reply for my own email client (not server-side) and realized that it does count as an open, which can really throw off evaluating the success of a mailing.
@tjpanda If you did 'opened' the email (regardless of whether you have 'auto-reply' setup in your email client), it's counted as an 'open'.