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Pretty much as per the title, really. I am developing an integration between Sendy and a popular forum package. However, for the purposes of this troubleshooting, I have tested and confirmed this issue outside of that integration using a simple REST client.
Given these parameters:
My expectation is that the user would be unsubscribed from the list with ID of: y763892UsUB1OpTa09i763PxqMYg
What actually happens, however, is that where the user is subscribed to multiple lists, they are actually unsubscribed from ALL lists.
I thought it may be useful to demonstrate this in pictures:
1) Subscriber Lists
2) REST Client
3) Screenshot immediately after submitting the above request
It has crossed my mind that this may be an intentional design decision; because if a user wants to unsubscribe, maybe they want to unsubscribe from all, but that decision seems at odds with requiring a list ID to submit the request and the documentation.
This has been tested in the versions I have which are 126.96.36.199 and 188.8.131.52. Any help gratefully received :) Thank you.
By default, when a recipient clicks unsubscribe, they're unsubscribed from all lists in the brand. This is industry's best practice. However you can change this default by going to the list's settings, then select 'Only this list' from 'Unsubscribe settings'.