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Emails doesn't send with SMTP

lorzinianlorzinian
edited October 2014 in Troubleshooting

I am using Mailgun. All credentials are correct and when I send mails, they are not being received, though sendy says Sent. I also check spam folder. Test mails also are not being received.

Comments

  • BenBen

    Hi,

    Please check with your host if they restrict sending of emails via third party SMTP. Some hosts restricts sending emails via third party SMTP.

    Also doubly ensure that your SMTP credentials are correct.

    Best regards,
    Ben

  • lorzinianlorzinian

    I checked with IPage, my hosting. They told me they dont restrict third party SMTP sending. Also, I have double checked my SMTP credentials. But still Sendy is not delivering the emails, even though it shows the campaign as "Sent". Please advise what to do..

  • BenBen

    What is the SMTP port you're using (587 or 465)? And are you using SSL or TLS?

  • lorzinianlorzinian

    465 and TLS.. I didn't fine SSL in the drop down...

  • BenBen

    You should use SSL for port 465, not TLS.

  • lorzinianlorzinian

    Now fixed.. Thank u!

This discussion has been closed.

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