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Email not sending

adminpitaraadminpitara
edited December 2014 in Troubleshooting

i am using sendy from almost 8 months in ec2 instance. Yesterday i moved the sendy installation to another ec2 account keeping the same domain name there also. It opened perfectly.
I can create campaign, fire the test email which it working perfectly fine. I have the production access as well.

But when I send the campaign, It keep on checking and preparing to send for more then 10 hours.

can you please suggest me where i got wrong.

Comments

  • BenBen

    That's because you probably did not setup a cron job for scheduled.php or you've set it up incorrectly.

    Visit http://your_sendy_installation_url/reset-cron.php to reset all cron job statuses in the database. Then when you're at the 'Define recipients' page (the page where you select lists to send your campaign to), you'll see the cron job setup instructions in a blue box at the bottom.

  • adminpitaraadminpitara

    Thanks Ben, Now I am able to send email.

This discussion has been closed.

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