Skip to content

Outgoing connections blocked

chriscokidchriscokid
edited January 2015 in Troubleshooting

I have just upgraded sendy from version 1.1.9.2 to 1.1.9.5 and now when logging in I get the following message:

Outgoing connections blocked
Your server has a firewall blocking outgoing connections. Please contact your host to whitelist 'sendy.co' & 'amazonaws.com'.

There is no firewall, and everything was working just fine with the older version. Nothing else has changed. I only copied over the config.php file to the new installation. If I use the old version and login, I can then go to the settings and campaign pages with the new version, but as soon as I logout and login again, I am blocked with the same message. I see the correct version at the bottom of the pages when logged in using this workaround.

What can be the problem?

thanks,
Chris

Comments

  • BenBen

    Hi,

    That's strange though. Can you check if there are unintentional spaces around your license key in your database:

    1. Login to your MySQL database via phpmyadmin
    2. Go to the login table
    3. Under license column in the very first row, check that your license key has no unintentional spaces around it

    Thanks.

    Best regards,
    Ben

  • chriscokidchriscokid

    Yes, there was a leading space in the license key field. I removed it and now everything is working properly.

    thanks,
    Chris

This discussion has been closed.

© Sendy.co 2024