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Does only new subscribers gets new emails added to Drip Campaigns?
  • Vote Up0Vote Down hypnomanhypnoman
    Posts: 5Sendy user

    When adding a new email to an existing autoresponder, it appears only new subscribers receive the email. Is there a way to ensure existing subscribers on the list also get the new additions to the autoresponder?

    Many thanks.

  • 4 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi,

    How it works is that if you add a new email to an existing autoresponder, if the date of the email to be sent is passed the subscription dates of existing subscribers, it will not be sent to the subscriber.

    Best regards,
    Ben

  • Vote Up0Vote Down hypnomanhypnoman
    Posts: 5Sendy user

    Thanks Ben.

    So if I have this right, that means if I add 3 autoresponders for immediately, 1 day, 3 days, and a subscriber joins today... he will get all of them. Then is I add a new email tomorrow for 5 days, he will get that too. But if I add a new email for 5 days, but he has already been a subscriber for 6 days, then he will never get that email but any new subscriber or someone who subscribed less than 5 days ago will.

    Is my understanding right?

    Cheers

    Darren

  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Your understanding is correct.

  • Vote Up0Vote Down hypnomanhypnoman
    Posts: 5Sendy user

    Many thanks - that's great!

    Cheers.

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